Use Case: From one dashboard to a hospital-wide data quality strategy

Turning a concrete dashboard request into a scalable, data quality-driven approach

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Context and challenge

The starting point at this hospital was a single, concrete request: The cardiology department asked for a dashboard combining activity data and financial information to support coordination and decision-making.

The challenge quickly became clear:

  • It was unclear which data was needed and where it was stored
  • Multiple discussions were required to align expectations
  • Data quality issues only surfaced after the dashboard was built
  • The approach was not easily reusable for other department

What started as one dashboard risked becoming a repeated, time-consuming effort for every request.

Why they needed the Masterclass

This hospital realised that the issue was not the dashboard itself, but the absence of a structured way to:

  • Scope dashboard requests upfront
  • Clarify data sources, definitions and ownership
  • Assess data quality before visualising results
  • Support clinicians in interpreting what they see

They needed a method that could start with one use case, but eventually could grow into a consistent approach across the hospital.

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What the Masterclass delivered

A structured, reusable data quality method that transforms individual dashboard requests into a scalable hospital-wide strategy for data visualisation.

The approach enables this hospital to:

  • Capture essential information on data, metadata and responsibilities early
  • Integrate data quality considerations before dashboards are built
  • Reuse the method across departments and future data initiatives

A shift from building dashboards one by one to developing a consistent approach to visualising health data across the organisation