The eSource Scale Up Task Force of The European Institute for Innovation through Health Data (i~HD) has launched a new, standardised CRC Satisfaction Survey aimed at helping generate critical evidence of eSource's impact on usability and site burden.
eSource Task Force publishes standardised Clinical Research Coordinators (CRC) survey instrument
This document is an extension of the earlier i~HD deliverable "Selected KPI's for eSource-enabled Trials" which outlines key performance indicators to support the effective scale-up of eSource solutions. This new annex provides a detailed methodology for KPI No. 5: "User-friendly CRC Experience & Perceived Reduced Site Burden", focusing on a standardised survey instrument designed specifically for Clinical Research Coordinators (CRCs) at investigational sites with hands-on experience using eSource systems.
Through broader application, the tool aims to build an evidence base that supports data-driven decision-making and continuous improvement in the deployment of eSource technologies.
